When it matters
A little reassurance.
In your own words.
Sometimes the question is about more than opening hours. What should I bring? Is there step-free access? Can someone come with me? Your team can prepare thoughtful, practical answers before a customer visits.
What they read
The clinic’s approach, in its own words.
In this fictional example, the clinic has approved how it explains a routine visit. SayGday can present those words without generating a different explanation for each visitor.
Maisie gets really anxious at the vet. Can I stay with her?
Of course. You’re welcome to stay with her the whole time. We book nervous pets into quiet appointments first thing, and we take as many breaks as she needs.
More moments like this
The questions people worry about.
My son has a peanut allergy. Is there anything he can eat?
We don’t cook with peanuts, but other nuts go through our kitchen, so we can’t promise anything is nut-free. Come and see us at the counter and we’ll go through the menu with you.
I haven’t been to a dentist in years and I’m pretty embarrassed. Will you judge me?
Not at all. Lots of people come back after a long break, and we’re just glad you’re here. Tell us when you book, and we’ll go at your pace and stop whenever you need.
I use a wheelchair. Is it easy to get in?
Yes. There’s a ramp at the side door off the car park, and everything is on the ground floor. Give us a call before you come and we’ll meet you at the door.
Examples · made-up businesses. Routine service information only—not medical advice, diagnosis or emergency support.
Why it helps
A person behind every answer.
Written by someone who knows
Every answer was written or checked by someone at the business, and it says who signed it off.
There’s an enquiry option
When it can’t find a suitable answer, a customer can send a question for your team to follow up. Replies aren’t monitored around the clock.
Helpful outside opening hours
Customers can look up approved information after you’ve closed. Urgent questions still need the appropriate phone or emergency service.
You’re still right there
SayGday is one more way to ask, not a wall in front of you. Your phone number and your front counter haven’t gone anywhere.
Your customers, looked after by you.
Have a week on us. Card required to activate 7 free days. Then $30/month automatically unless you cancel.